Why use e-mail Templates?
Email templates in Outlook Web are a simple and effective way to save time on repetitive communications. Compose and save a message as a template, then reuse it whenever needed. New details can be added before sending the email, ensuring each message is tailored but consistent.
How Can Templates Benefit Hotel Staff?
Here are some examples of how templates can support different departments. Though generally, pay attention to situations where you find yourself writing the same email multiple times. This can help you identify which templates will best support your personal workflow.
Management: Streamline team-wide communications, such as policy updates, meeting reminders, or recognition emails. For example, you can create a template for a list of meeting talking points, which can bed edited after the template is applied.
Reservations Team: Create templates for booking confirmations, cancellation policies, or guest inquiries to ensure clear and professional communication with guests and internal teams.
Housekeeping and Maintenance: Use templates to send updates about room schedules, maintenance notices, or routine reminders to staff.
Front Desk: Quickly respond to frequently asked questions, such as check-in/check-out times, Wi-Fi access details, or parking instructions.
Michael’s Next Scheduled Onsite
Thursday, April 17th from 11:00 – 12:00pm
We will be visiting each department. This is a great opportunity to ask any questions you may have.
Please e-mail help@myzenitsupport.com if you have anything you’d like to schedule during the visit.
How to create and use outlook e-mail templates
View this brief tutorial for a visual guide on how to create and use e-mail templates.