My Zen IT - Oak Bay Beach Hotel

Self Help and Troubleshooting

Shared Mailbox Auto Reply

  1. Open: https://outlook.office.com/
  2. Log in using an email address that has Full Access over the Shared Mailbox
  3. In the top right corner you will see a circle with two letters – click on the circle:
  4. Select “Open another mailbox”:
  5. A new dialog box will open, start typing events and select events@oakbaybeachhotel.com and click “Open”:
  6. A new window will open for the Events Outlook Online account, to set an auto reply click settings:
  7. In the search type “auto reply” and select Automatic Reply from the list:
  8. The Automatic replies page will open, then toggle the switch to enable automatic replies and create your custom message:

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